FAQs • Independence, IA • CivicEngage

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General Questions

1. How do I obtain an address or phone number for a City or County resource?: You will find many resources for City and County places listed on our Community Information page.

2. What is the process to request a Public Record?: You must submit a request for a public record by visiting the Public Records page.

3. Do I need a license for my pet?: Pet licenses are not required for Independence residents. However, please be aware that there are particular dangerous animals that are not allowed. For more information on animal regulations as found in Chapter 56, please visit the City Code of Ordinances page.

4. How do I acquire a liquor license?: To acquire a Liquor License, contact the Iowa Department of Commerce Alcoholic Beverages Division (ABD) at 515-281-7386. Once the online application has been completed, submitted to your insurance carrier for review and processing, the City will be notified via electronic transmission. Then the City can log on to the website, print the application, and place it on the Council agenda for consideration of approval. For more information, please visit the ABD Website.

5. How do I report a nuisance?: The City of Independence has Nuisance and Abatement procedures, City Code of Ordinances in Chapter 50. Upon review of the code and you feel a nuisance is present or exists, you may contact City Hall to speak with either the City Manager, Police Department or the Building Inspector. Upon their research, review and assessment proper procedures will be implemented to address the nuisance according to City Code.

6. How do I obtain a copy of a Birth/Death/Marriage Certificate?: These documents may be obtained by visiting or contacting the Buchanan County Recorder's Office at 319-334-4259 or by visiting their office at:
Buchanan County Courthouse
210 5th Avenue NE
2nd Floor
Independence, IA 50644

7. How do I find out information about my assessed value and property taxes?: You will learn about property valuations and assessed values by contacting the Buchanan County Assessor's Office at 319-334-2706. For property taxes and related information, please contact the Buchanan County Treasurer's Office at 319-334-4340.

8. How do I file a complaint about a City employee?: To file a complaint about a City employee, contact the City Manager at 319-334-2780 during regular office hours between Monday - Friday 8:30 a.m. - 4:30 p.m.

9. How can I volunteer to become a member of a board or commission?: Board and commission members are volunteer opportunities for the citizens of Independence. To apply, please visit the Member Appointment page.